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Case Study Masonry Industry

John Raftery Business Advisor

  • Systems Analysis Specialist and Management Consultant.
  • Former General Manager, IT Company.
    Consultants to organisations requiring immediate solutions to challenging circumstances.
  • Previous Project Manager of Multiple Projects, including the Outsourcing of the Software Manufacturing Function in Nortel Networks.
  • Lectured Business and Strategic Management in NUI Galway.

The Client

  • Family run business supplying architectural, building, paving and cladding stone.
  • Based in the North West of Ireland.
  • Father running the business supported two sons, responsible for production and sales and a financial controller.

Situation Prior To LEAP Engagement

  • Strong owner running the business.
  • Very successful sales function.
  • Gaps in the production process.
  • Brilliant business attitude exhibited by senior management.
  • Overall lack of defined roles and responsibilities.
  • No ownership of issues.
  • No clear planning process.

LEAP Intervention

  • A clear organisation structure with clearly defined roles & responsibilities established to provide the company with a platform to sustain growth into the future.
  • The process was started by working with the leader and the owners of the business functions to clearly establish a leadership function.
  • Based on the Vision and objectives outlined by the owners the Management Team embarked on the development of a strategic plan.
  • The Management Team then initiated work on a communications process that would generate both individual and team awareness and ownership of tasks and issues.
  • The management team engaged fully with the leadership function.

Impact

  • Positive momentum established with all participants.
  • Clarity of role and function was established providing clear ownership.
  • Coordinated effort was achieved though a combination of more regular communications and general awareness of being part of a larger whole.
  • An action plan has been agreed by all and is being implemented.

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