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Case Study Construction Industry

Case Study Construction Industry: Business Advisor John Raftery

  • Extensive experience in Business Coaching and Personal Development.
  • Designed and delivered Personal Development Programmes
  • Held Senior Management Roles in Project Management, Business Management, Strategy & Planning, Manufacturing and Production.
  • Past lecturer in Operations Management for Irish Institute of Industrial Engineers

LEAP Experience

  • Involved in the Construction Industry and based in the North West of Ireland
  • Family owned business
  • Strong Managing Director (father)
  • New Managing Director (son) to take over the business
Situation Prior To LEAP
  • Lack of clarity between the roles for the father and son which was resulting in confusion and tension
  • Management team lacked clear responsibilities, objectives and measurements
  • Frustration for the son who believed his role was being undermined and unable to push through his vision
  • Leadership style needed to change to drive the business to the next level – acknowledged but lacked the ability to achieve this
LEAP Intervention
  • Facilitated sessions with the son and management team to clarify roles and objectives
  • Session with the father and son to define scope of responsibilities and to ensure behaviour boundaries were established
  • Strategic plan was developed by the management team which outlined how the management team would deliver on the aggressive targets set by the new Managing Director
  • Realigned responsibilities based on the new requirements of the business
  1. Clarity of roles been established reducing stress particularly for the father and son
  2. Performance measurements implemented resulting in adherence to agreed actions
  3. Positive momentum established with the management team
  4. Increase in sales (continued to be measured)


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