Front Line Managers Programme

Participate in an engaging programme that focuses on the key skills for effective management

Each workshop incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes.

Through this experience participants will determine the best approaches for managing people and options for addressing issues as they arise.


VENUE: Online and Onsite

INTRODUCTION DATE: 1st September 2023

ABOUT: 6 Modules to be completed over 18 online sessions

BROCHURE: Download


Is this programme right for you?

This programme is designed to support a combination of team leaders, supervisors and managers.

It is of benefit to managers looking to enhance their skills further and looking for practical application of best management practices and how to successfully apply them consistently.

Each module is highly interactive, addressing the following key areas:
  • Module 1: Understanding Management

  • Module 2: Managing Teams

  • Module 3: Understanding Self and Others

  • Module 4: Communication Skills

  • Module 5: Effective Time Management

  • Module 6: Managing Change

The Front Line Leaders Programme has enabled participants to:

Re-enforce and apply the most effective people management skills to get the best from their team and to address issues promptly and effectively.

This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People”

Feedback from previous programs

The training is excellent – interaction strongly encouraged – I would recommend strongly

Will recommend my company should send more staff on this course

I thoroughly enjoyed the programme, it gave excellent insights into myself and my skills

Excellent content made for engaging and thought-provoking sessions, memorable tools and great group dynamics

Great course, really relevant to work situation and how best to handle them

Found course excellent with a wealth of information and knowledge passed. Would strongly recommend to anyone in or starting a team leader/management role