Effective Performance Management Means People Working Smarter
Effective performance management is more than just measuring the KPI outputs of the team. It also focuses on the behaviour […]
How To Measure Customer Satisfaction More Effectively
Bill Gates once said, ‘your most unhappy customers are your greatest source of learning.’ However LEAP’s John Raftery, who works […]
Businesses Need To Stay In Shape To Qualify For Loans
Recently the Bank of Ireland approved €1.2Bn in new credit for SMEs in the first quarter of the year. But […]
How To Manage Pressure When You’re a Team Leader
The Scottish writer and historian Thomas Carlyle once said ‘no pressure, no diamonds.’ When under pressure some business leaders may […]
5 Reasons Why Some Strategic Business Plans Fail
Research into the factors leading to strategic planning failure in business reveal a myriad of reasons why some companies struggle […]
Sales Targets Are Vital but Managers Can’t Stay in Survival Mode
The Challenge
Since 2008 it’s been a rough ride for small to medium sized businesses. Economic recovery has been painfully slow, […]
Succession Planning Within a Family Business
”They f**k you up, your mum and dad.
They may not mean to, but they do.
They fill you with […]
Networking – a luxury or a necessary evil?
The word ‘Networking’ sends a shiver down many a business person’s spine. We conjure up images of walking into a […]
