Aug 8, 2013 | Blog, Management Development
Managing conflict in the workplace is a critical skill that managers need and having a process to follow is a key factor in developing that skill. Before getting into the process of conflict resolution within work teams, let’s get a little more insight into the...
Aug 1, 2013 | Blog, Management Development
Tricia Cunningham has designed many management training courses over the past 12 years, including programmes for new managers. Working across a variety of business sectors, she has gained many insights into the challenges that emerging managers face when trying to...
Jul 7, 2013 | Blog, Management Development
Employees are often chosen for a new management position based on performance in their current role. But individual skills in a current role are not always a good indicator of an employee’s ability to manage a team of people. Managing teams is a different ball game...
Jul 2, 2013 | Blog, Management Development
What is management? Managers need to do many things, but clarifying business objectives, and deciding key performance indicators (KPI) to measure against those objectives, is crucial to effective performance management. It may, or may not, come as a surprise to you...
Mar 20, 2013 | Blog, Management Development
Uganda We know that drought and arid land are not the only factors in third world poverty; poor management and a lack of leadership are also at the heart of it. Recently LEAP’s Tricia Cunningham returned from Uganda having spent some time working alongside Self Help...
Oct 20, 2012 | Blog, Management Development
They say the definition of insanity is doing the same thing over and over expecting different results. When managing people we seem to be a little insane. We do the same things over and over again with people and expect them to change. We speak to people the same way,...
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