Organisations work best when employees work as teams not groups of individuals. Understanding the difference between “teams” and “groups” is critical. This workshop looks at what it means to be an effective team player and what you can do to develop the required...
We are aware that change is constant. We hear about it in every aspect of life. What we fail to appreciate is the complexity of dealing with change. Ensuring we manage ourselves through a change process and work effectively with those implementing...
What are your greatest time wasters? How do you tap into the resource of time and use it efficiently and effectively? How do you maintain excellent customer service while meeting the demands of your job? Develop strategies for managing your time and...
How a manager communicates with his/her team will either motivate or de-motivate team members. Knowing how to listen and interpret the information provided is the first step in effectively communicating with your team members. Done effectively a manager...
Teams are more than a group of individuals working together on a body of work. Effective teams are greater than the sum of all members. Managers need to understand the behaviours that develop a team and determine practical approaches to implement those...
Employees respond to the behaviours of their managers. It is therefore imperative that managers understand their behaviours and identify ways to manage those behaviours successfully. This workshop will focus on personal understanding: what motivates you...
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